Having Trouble Logging In?
Sign into your account here using the login that you created when purchasing your ticket. If you forget your password, select ‘Forgot Password?’ when signing in to reset your account. If you’re having trouble with your account please email firstname.lastname@example.org and someone from our team will get back to you as soon as possible.
Watching a film
What are the system requirements to view the film?
You can watch content on PCs running Windows 7+, and Intel-based Macs running OSX 10.12+. You can also watch films on Android tablets and phones using Chrome, and on iPhones and iPads using Safari.
What are the requirements for Mac computers?
Mac OSX 10.12 or later
Supported browsers: Google Chrome, Firefox, Safari, or Opera. We recommend using the latest version of your browser.
What are the requirements for Windows computers?
Windows 7, Windows 8.1 or Windows 10
Supported browsers: Google Chrome, Firefox, Microsoft Edge, Opera. We recommend using the latest version of your browser. Internet Explorer is not supported.
Can I watch content on my iPhone/iPad?
Yes, you can watch content using Safari on iOS 11.2 or later. Please note that you must have “Screen Mirroring” turned off for content to play.
Can I watch content on my Android Device?
Yes, you can watch content using Chrome on Android 6.0 or later.
Why does video playback stall or not play smoothly?
The streaming server uses adaptive bitrate streaming which means the streaming quality will automatically adjust based on your internet speed. If your internet connection is poor or inconsistent you may experience problems during playback. If you’re on wifi, try moving closer to your router.
I’m still having trouble, can I contact someone?
If you are experiencing any issues or have any questions for us, please email us at email@example.com and someone from our team will get back to you as soon as possible.
Hosting a Film Screening
Can I host my own screening of a film?
Of course! Please email screenings@togetherfilms for more information about hosting a screening.